PAYMENT POLICY

TAKEI accepts Mastercard, Visa, and TAKEI Gift Cards You will receive the confirmation email after you place the order. If you don’t receive the confirmation email after 24hours, please email us. Email address is [email protected]

OUT OF STOCK POLICY

If your selected merchandise is out of stock, we will inform you within 24 hours. Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via email. Any changes will be reflected in your order total as well as your shipping confirmation.

PRIVACY POLICY

TAKEI will neither sell nor share your information with outside companies or third parties. We will never disclose your personal information to any organization or individual except when required by law. We have procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. takeihome.com collects customer information for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve our customer’s shopping experience and to communicate with our customers about our products, services and promotions, including those that we believe may be of particular interest to you based on information we have collected. We collect personal information such as your name, financial information, telephone number, e-mail and postal address (“Personal Information”) that you provide to us when you save your information with us or when you participate in a promotion or survey. We use this information to process any transaction, inquiry or promotion that you initiate with us. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalize your shopping experience on this website and to provide you with offers, promotions or information that we believe may be of interest to you. We also monitor use of the Website and traffic patterns to improve the Website design and the products and services we offer as well as to determine what offers, promotions or information to send to you. All personal information input and transmitted by you to our website when you place an order is protected by password. If you forget your password, you can request that it be emailed to your email address. TAKEI will not give passwords out over the phone, nor will we email them to a different email address than the one used to register.

COOKIE POLICY

takeihome.com uses “cookies” to personalize your shopping experience by helping us keep track of your order as you shop on our website, maintain information about your use of our website, and recognize you when you visit our website again. We also use cookies to identify the website you visited immediately before visiting our site. You can change your browser so that it will not automatically accept cookies. For more information, please read our Terms of Use. Please send any concerns regarding our privacy policy to: [email protected]

PERSONAL INFORMATION

Some parts of our website let you voluntarily provide personal information, such as your name or e-mail address. For example, you can provide us with your contact information to sign up for email alerts or to post comments to our blog. We do not collect this information when you visit our website unless you choose to provide it to us. When you provide it to us, we only use it for the purposes of communicating with you. TAKEI does not send emails that ask you directly to submit your own personal information.

OUR EMAIL LIST

We offer those who sign-up for our email list advanced notice of sales, new merchandise, and other TAKEI news. Email addresses collected at takeihome.com are used internally. If you would like to unsubscribe from our email list, contact us. We will remove your name from our email list within a reasonable period of time. Please recognize that you may receive another email before we are able to remove you.

SECURE SHOPPING

Sensitive personal information contained in orders placed on the website are encrypted using 128-bit secure sockets layer (SSL) technology. * In order for SSL security to work, you must use an SSL enabled browser. *Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) WHEN YOU TRANSFER ANY INFORMATION TO US, YOU DO SO AT YOUR OWN RISK. Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email. *Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

ACCEPTANCE OF TERMS OF USE

Please read these terms of use (“Terms”) carefully. This website (“Site”) includes without limitation the collection of web pages that can be accessed via www.takeihome.com, and other on-line services accessible via the Site. TAKEI. PROVIDES THIS SITE TO YOU AND ANY OTHER PERSON OR ENTITY ON WHOSE BEHALF YOU ACCEPT THESE TERMS (collectively “You”), SUBJECT TO THESE TERMS. THESE TERMS ARE ENTERED INTO BY AND BETWEEN TAKEI AND YOU, AND YOU ACCEPT THEM BY: (a) PLACING AN ORDER THROUGH THIS SITE; (b) USING THE SITE IN ANY OTHER MANNER; AND/OR (c) ACKNOWLEDGING AGREEMENT WITH THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THIS SITE. All material, content and information including but not limited to technical, contractual, product, program, pricing, marketing, and other valuable information, and data, text, software, music, sound, photographs, graphics, video, messages, or other materials (“Material”) on the Site shall be and remain the property of TAKEI or its respective owners. TAKEI may amend these Terms at any time by posting the amended terms on this Site. You agree that You are solely responsible for any Material posted or submitted by You. You represent and warrant that You own or otherwise control all of the rights to Material submitted by You and that no use of such Material by TAKEI will infringe or violate any rights of any third party. You agree to defend, indemnify and hold TAKEI and its affiliated, subsidiaries, agents, representatives, employees, officers, directors, licensees, sponsors, partners, suppliers and contractors (collectively the “Affiliates”) harmless from and against any and all claims, liabilities, damages, costs and expenses (including reasonable attorneys’ fees and legal costs) arising from or in connection with any Material posted or submitted by You. TAKEI reserves the right, at any time and in its sole discretion, to delete, move or edit any Material posted or submitted by You.

SUBMISSIONS BY YOU

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered by You to TAKEI on this Site or otherwise disclosed, submitted or offered in connection with Your use of this Site (collectively “Comments”) shall be and remain TAKEI’s property. Any such disclosure or submission of Comments shall constitute an assignment to TAKEI of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. TAKEI will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. TAKEI is and shall be under no obligation (1) to maintain Comments in confidence; (2) to pay any compensation for Comments; or (3) to respond to any Comments.

TAKEI PRODUCTS

The TAKEI products displayed on this Site may be available through this Site or at the TAKEI retail store in the United States of America. However, TAKEI cannot guarantee that the products appearing on this Site will be available through this Site or at the authorized TAKEI retailer; availability and selection are subject to supply. All product descriptions, specifications, colors, and prices are subject to change by TAKEI at any time without notice. Prices displayed on the Site are quoted in U.S. Dollars and are valid and effective only in the United States. The particular technical specifications and settings of Your computer and its display could affect the accuracy of its display of the colors of products offered herein. Products offered for sale on this Site are for Your personal use only, not for re-sale. TAKEI reserves the right to limit the quantity of products purchased, and to refuse or cancel any order that we believe would violate any of these Terms, TAKEI business practices, applicable laws or policies. Please email us at [email protected] you need assistance with ordering products on this Site.

INTELLECTUAL PROPERTY RIGHTS

You agree not to reproduce, modify, rent, lease, loan, sell, distribute, mirror, frame, republish, download, transmit, or create derivative works of the Materials or the Site, in whole or in part, by any means. You must not remove or modify any copyright or trademark notice, or other notice of ownership. “TAKEI Trademarks” means all names, marks, brands, logos, designs, trade dress, slogans and other designations TAKEI uses in connection with its products and services, including but not limited to TAKEI. You may not remove or alter any TAKEI Trademarks, or use the TAKEI Trademarks, without TAKEI’s prior written consent. You acknowledge TAKEI’s rights in TAKEI Trademarks and agree that any use of TAKEI Trademarks by You shall inure to TAKEI’s sole benefit.

DISCLAIMER OF WARRANTIES

THIS SITE AND ITS MATERIAL ARE PROVIDED “AS IS” FOR YOUR USE. TO THE EXTENT PERMITTED BY LAW, THIS SITE AND ITS MATERIAL ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TAKEI DOES NOT WARRANT OR GUARANTEE THAT ALL MATERIAL IS ACCURATE, RELIABLE OR CORRECT; THAT THIS SITE AND ITS MATERIAL AND PRODUCTS WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT ALL MATERIAL IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THIS SITE, AND TAKEI SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE AND THE PRODUCTS, SERVICES AND MATERIAL AVAILABLE FROM THIS SITE. YOUR USE OF THIS SITE AND ITS MATERIAL IS ENTIRELY AT YOUR OWN RISK.

LIMITATION OF LIABILITY

IN NO EVENT SHALL TAKEI BE LIABLE UNDER CONTRACT, TORT OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF USE, LOST PROFITS, LOSS OF DATA OR INFORMATION OF ANY KIND, OR LOSS OF BUSINESS GOODWILL OR OPPORTUNITY) ARISING FROM OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE, REGARDLESS OF WHETHER OR NOT takeihome.com OR ANY OF ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES, EXCEPT WHERE PROHIBITED BY LAW.

INDEMNIFICATION

You agree to defend, indemnify and hold TAKEI harmless from and against any and all claims, losses, damages, liabilities, costs and expenses (including, without limitation, reasonable attorneys’ fees and legal costs) arising from or in connection with Your use or misuse of this Site and the Material or Your violation of any provision of these Terms.

INTERNATIONAL USE

TAKEI makes no representation or warranty that this Site and its Material are appropriate or available for use in locations outside the United States. Accessing this Site or the Material from territories in which this Site or the Material is illegal is prohibited. You agree that if You choose to access this Site or Material from any locations outside the United States, you do so on Your own initiative and are solely responsible for compliance with local laws.

CONSENT TO PRIVACY POLICY

You consent to the collection, processing and storage by TAKEI of Your personal information in accordance with the terms of TAKEI’s Privacy Policy. You agree to comply with all applicable laws and regulations, and the terms of TAKEI’s Privacy Policy, with respect to any access, use and/or submission by You of any personal information in connection with this Site.

EXCHANGES

Items in new, unwashed, and unworn condition can be exchanged up to 60 days after purchase. After the item is delivered back to us, your requested exchange item(s) will ship out. You’ll receive a tracking email when it’s on the way! Exchanges will ship to the address you filled out this form with our standard 3 - 7 day shipping method.

RETURN

Items can be returned in new, unwashed, and unworn condition up to 30 days after purchase for a refund to original payment method or up to 60 days for a store credit. Please email us at [email protected] with your order number. Refunds to original payment method will be processed 14 business days after the item is delivered back to us.  Store credit refunds will be available to you as soon as your item is in the mail. Original shipping charges are not refundable.  You will receive an email confirmation as soon as your refund is processed

INCORRECT, DEFECTIVE OR DAMAGED ITEM

If we make a mistake, we'll take care of it! If you received an incorrect, defective or damaged product, please email us at fu[email protected] with your order number and what the issue is.

INTERNATIONAL RETURNS

At this time we cannot offer free returns/ exchanges for orders outside of the U.S. Please email us at [email protected] with your order number. To complete an international return you will still complete the form and will need to use your own label. We hope to offer more options for our international customers soon!

PROMOTIONS

Unfortunately, we cannot advise you in advance of a reduced priced product or reimburse you the difference after you have placed an order. We may from time to time run special promotions or issue promotional codes. Unless otherwise expressly stated on the specific promotion, promotional codes cannot be used in conjunction with any other offer or promotion, cannot be used to purchase gift cards and can only be used against full price items. We reserve the right to change or terminate any promotion without notice at any time.

STORE CREDIT

The credit expiring 1 year from the issued date. The credit can only be used on regular-priced items. Please keep the original store credit.